Meet Strudel
AI that autodetects failure before users feel the impact
Strudel tackles the hardest customer problems, driving revenue and reducing churn. It plugs into your support and engineering stack to kill noise, speed resolution, and free your best people for the work that matters.
Reclaim Engineering Capacity
95%
reduction in Mean Time to Triage (MTTT)35%
reduction in support escalations to engineering15
hours of capacity reclaimed per engineer/week70%
faster Mean Time to Resolution (MTTR)Find & Resolve Issues Faster, Automatically
Autodetect real issues & generate context-rich tickets
Strudel detects real issues, filtering out the noise to instantly create a structured ticket with correlated evidence: relevant telemetry, recent deploys or config changes, suspected blast radius, and user impact—before customers notice
Smarter triage, routing & escalation
Validated incidents are routed to the correct service team and escalated only when engineering is truly required. Lower tiers get the evidence they need to resolve more incidents fast, so investigation starts in the right place and services return faster.
Automated root cause analysis with ranked probability
Strudel instantly investigates every likely failure path—from bad commits to database locks—and surfaces the most likely hypotheses so investigation time drops and remediation starts sooner.
Sync status updates & automate communication
Strudel automatically syncs investigation notes, chat threads, and ticket states in real time. Your team stays focused on resolution while the rest of the business stays in the loop.
Capture & implement learnings for lasting impact
Strudel runs root cause analysis on every issue, capturing why failures happened, linking related incidents over time, and surfacing recurring patterns so every outage becomes resuable knowledge and drives permanent fixes.
Error Guard
Detect failures before users feel them
Catch production errors early, investigate automatically, and route context-rich alerts to the right team before a bug becomes an outage
Learn moreKnowledge Scout
Surface context. Resolve faster.
Give your support team engineering-grade context the moment a ticket arrives so they resolve more on first touch and escalate less
Learn moreRevenue Guard
See churn before it shows up.
Watch support and success activity for early signals of churn risk and expansion opportunity so your account teams act before a renewal becomes a save
Learn moreAI Labs
Your workflow. Fully automated.
Strudel’s forward-deployed engineers embed inside your team, learn your specific workflow, and build a custom AI solution on our proprietary model architecture
Learn more
Cut Observability Costs Without Lost Signal
Your logs are filled with noise and it’s costing you a fortune. Strudel identifies the patterns inflating your Datadog and Elastic bills—then helps you shut them off fast.
- Eliminate redundancy: Silence noisy lines of code and strip out repetitive trace data so you never pay for the same signal twice.
- Enforce hygiene: Catch and prevent debug logs from leaking into production.
With Strudel, teams see a 30–50%+ reduction in log volume without losing the signal you need.
Insights that turn downtime into uptime
