Meet Strudel

AI that autodetects failure before users feel the impact

Strudel monitors your environment to autodetect anomalies early, identify the root cause, and route context-rich tickets to the right team automatically—faster and smarter than manual triage can match.

Proven Results

Reclaim Engineering Capacity

Observability tools detect the spike; ITSM tools log tickets. Strudel is the AI-native platform that connects it all—automating the investigation, triage, and diagnosis work to close the gap between detection to diagnosis.

95%

reduction in Mean Time to Triage (MTTT)

35%

reduction in support escalations to engineering

15

hours of capacity reclaimed per engineer/week

70%

faster Mean Time to Resolution (MTTR)
How Strudel Works

Find & Resolve Issues Faster, Automatically

Autodetect real issues & generate context-rich tickets

Strudel detects real issues, filtering out the noise to instantly create a structured ticket with correlated evidence: relevant telemetry, recent deploys or config changes, suspected blast radius, and user impact—before customers notice

Smarter triage, routing & escalation

Validated incidents are routed to the correct service team and escalated only when engineering is truly required. Lower tiers get the evidence they need to resolve more incidents fast, so investigation starts in the right place and services return faster.

Automated root cause analysis with ranked probability

Strudel instantly investigates every likely failure path—from bad commits to database locks—and surfaces the most likely hypotheses so investigation time drops and remediation starts sooner.

Sync status updates & automate communication

Strudel automatically syncs investigation notes, chat threads, and ticket states in real time. Your team stays focused on resolution while the rest of the business stays in the loop.

Capture & implement learnings for lasting impact

Strudel runs root cause analysis on every issue, capturing why failures happened, linking related incidents over time, and surfacing recurring patterns so every outage becomes resuable knowledge and drives permanent fixes.

Engineering

Protect your roadmap from interruptions

Stop investigating and start fixing. Strudel automates the detective work—correlating logs and diagnosing root causes instantly—so your team can save 15 hours a week and focus on shipping code.

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Tech Support

Automate triage. Reduce escalations.

Diagnose issues before you escalate. Empower your support team with engineering-grade insights to validate bugs instantly, reducing triage time by 95% and solving more tickets on the first touch.

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Datadog savings

Cut Observability Costs Without Lost Signal

Your logs are filled with noise and it’s costing you a fortune. Strudel identifies the patterns inflating your Datadog and Elastic bills—then helps you shut them off fast. 

  • Eliminate redundancy: Silence noisy lines of code and strip out repetitive trace data so you never pay for the same signal twice.
  • Enforce hygiene: Catch and prevent debug logs from leaking into production.

With Strudel, teams see a 30–50%+ reduction in log volume without losing the signal you need.

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