See the Churn
Before It Shows Up.
RevenueGuard watches customer support and success activity for the early signals of churn and expansion risk so your account teams act before a renewal conversation becomes a save conversation.
How it works
Signals in. Revenue risk out. Right person alerted.
RevenueGuard connects what’s happening in engineering and support to what it means for your revenue automatically, before anyone has to ask.
Signals are captured automatically
Support ticket volume and sentiment, escalation patterns, product usage trends, error rates, and success team notes all feed into one view per account without anyone having to build a report.
Risk is scored and explained
Accounts get a clear, explained risk signal not just a score. A CSM or account exec sees exactly what’s driving it: an unresolved engineering issue, a drop in usage, a pattern that preceded churn before.
The right person is alerted in time
Account owners get a heads-up while there’s still runway to act with the context needed to have a real conversation instead of a generic check-in. Alerts route directly into Slack or wherever they already work.
The impact
Revenue at risk you can finally see coming.
RevenueGuard is in active customer testing. Real outcome data is being collected now and will be published here as it becomes available.
What RevenueGuard does
Engineering reality. Business context. One signal.
Early churn and expansion risk detection
Surfaces churn and expansion signals from support and success activity that don’t show up in a CRM health score until it’s too late. RevenueGuard catches them while there’s still time to act.
Context, not just a score
RevenueGuard explains why an account is at risk in plain language pulling from the same underlying signal data as ErrorGuard and KnowledgeScout. Account teams know what to say, not just that something’s wrong.
Right person, right moment
Routes the alert to the account owner with enough lead time to actually change the outcome. CS gets proactive awareness without being pulled out of their workflow. Engineering stays focused on the fix.
What nine months of manual reporting looked like before RevenueGuard.
A Strudel customer spent nine months building a report just to show per-customer API usage for their CS manager, who then had to manually run and review it across thirty accounts. If usage dropped, he found out later sometimes much later.
For customer success and revenue teams
Stop finding out about churn from the customer.
RevenueGuard gives CS and account teams the early warning system they’ve never had built on the same data engineering already uses, translated into the signals that matter to revenue.
Request a demo“We were always the last to know when a customer was in trouble. By the time we saw it in Salesforce, the damage was already done. RevenueGuard changed that.”
Customer quote coming soon from active RevenueGuard pilot
Integrations
Connects to where your revenue data already lives.
RevenueGuard pulls from CRM, success platforms, and the same observability and ticketing data already powering ErrorGuard and KnowledgeScout.
Who this is for
Built for the teams that own the revenue number.
RevenueGuard is for the people who find out about churn too late and expansion too rarely and need a signal they can actually act on.
CCOs and VP of Customer Success
Own retention numbers and need to see risk before it hits the renewal forecast not after a logo has churned and someone’s explaining why.
Account executives and CSMs
Need a real reason and real timing for proactive outreach not just a gut feeling that something’s off. RevenueGuard gives them a specific signal and the context to use it.
CFOs and revenue leaders
Want visibility into revenue at risk without waiting for a churned logo to explain it after the fact. RevenueGuard surfaces financial exposure while there’s still time to change the outcome.
See RevenueGuard in action.
Book a 30-minute demo and see how your team could spot churn risk weeks before it shows up anywhere else.
Request a demo